Legal notice

This document constitutes the official legal notice and mandatory regulatory disclosure for this e-commerce platform. In compliance with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act, the official corporate and operational identifiers of this platform are detailed below.

1. Corporate Identity & Registration
  • Legal Entity Name: Vemulapati Sridhar Enterprises LLP
  • Entity Type: LLP
  • Corporate Identification Number (CIN): [Insert CIN or LLPIN - delete this line if it is a Proprietorship]
  • Goods & Services Tax Identification Number (GSTIN): [Insert 15-digit GSTIN]

2. Registered Address & Contact Information
  • Registered Office Address: [Insert Full Physical Address with City, State, and PIN Code]
  • Customer Support Email: Support@bytheblock.in
  • Customer Support Helpline: +91 9000290778
  • Hours of Operation: Monday to Saturday, 10:00 AM to 6:00 PM IST

3. Grievance Redressal Mechanism
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are published below.
Consumers may approach the Grievance Officer for escalated issues, privacy concerns under the DPDP Act, or unresolved support tickets.
  • Email Address: Support@bytheblock.in

  • Please use the following format for the subject line - Grievance: [Short Description of Issue]

SLA for Grievance Handling:
  • Acknowledgement: All received complaints will be acknowledged within 48 hours.
  • Resolution: All grievances will be redressed and resolved within one month from the date of receipt.

4. Consumer Protection Disclosures
  • Country of Origin: The country of origin for all products sold on this platform is clearly disclosed on individual product pages as required by law.
  • Pricing and Transparency: All prices listed on our platform are inclusive of all taxes unless specified otherwise. We do not engage in unfair trade practices, arbitrary price manipulation, or discriminatory consumer profiling.
  • Maximum Retail Price (MRP): Product declarations regarding net quantity, expiry, and MRP conform strictly to the Legal Metrology (Packaged Commodities) Rules.

5. Intellectual Property Notice
All content present on this website—including text, graphics, logos, button icons, images, and software—is the exclusive property of Vemulapati Sridhar Enterprises LLP and is protected by Indian and international copyright, trademark, and intellectual property laws.